Organization Verification

How to obtain a PAT key for your DevRev Org

⚠️ Warning!

⚠️ Warning!

Error

Configuration

Copy the PLuG configuration (App ID and website URL) to clipboard as JSON. Then open your PLuG Overlay Manager Chrome Extension and paste this data to auto-configure it.

The language you select will be used to generate all content, and also adopt regional writing style. DevUser, Account and Contact names will also be localised.

Specify how many different Tickets (topics) you want to generate per Part in the Product Trails. The nr of Parts is variable depending on the items found during Website Analysis. The minimum is 2, and the maximum is 5.

Specify how many different Issues (topics) you want to generate per Part in the Product Trails. The nr of Parts is variable depending on the items found during Website Analysis. The minimum is 2, and the maximum is 5.

Website Analysis Settings

Enable to allow the website to be crawled, and all links to be imported into the DevRev KB as articles. Crawl Depth allows you to specify how many link levels deep the crawler will try to find content.

1 2 3 4 5

When enabled, the demo generator will fetch the website's favicon or other logo available, as well as take a screenshot of the loaded page and determine with accent color would fit best. It will then apply the logos to the main org logo and the PLuG branding together with the accent colour.

Organization Settings

Deletes all existing KB articles. Can not be reverted!

Deactivates the Automatic Customer Reply snap-in that is installed by default.

Sets a default SLA policy and enables it.

Will set all unread notification to read.

Delete PLuG conversations only. Regular conversations will be preserved for safety.

Generation Settings

Select the OpenAI model to use for content generation

Maximum number of objects (capabilities, features, subfeatures) in product hierarchy

Controls the maximum number of total objects (capabilities, features, and subfeatures combined) that will be created in the product hierarchy. Higher numbers create more detailed hierarchies but take longer to generate and may hit rate limits.

By default, whenever a Content Generation session is started, all existing content will be cleared out. Enable this option to skip the deletion but it can give unwanted results.

Live Session Logs